Privacy Policy
Your privacy is important to us. Please read this policy carefully to understand how we collect, use, and protect your information.
Deep Connection Innovation Private Limited (the “Company”) is committed to protecting the privacy of its users. This Privacy Policy (“Privacy Policy”) is designed to help you understand what information we gather, how we use it, what we do to protect it, and to assist you in making informed decisions when using our Deep Connection Services (as defined in the Terms and Conditions).
For purposes of this Agreement, the terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of the website, application and/or Deep Connection Services.
I. CONSENT
By accessing the Deep Connection Platform (as defined in the Terms and Conditions), you accept our Privacy Policy and you consent to our collection, storage, and use of your and/or your child’s personal information as described in this Privacy Policy. Each time you visit the Deep Connection Platform, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy. Whether or not you register an account with the Deep Connection Platform, this Privacy Policy applies to all persons accessing the Deep Connection Platform.
II. COLLECTION OF INFORMATION
We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, demographic information, referring/exit pages and URLs, platform types, preferences submitted, and number of clicks. “Personal Information” includes information that can personally identify you, such as your name, address, age, and email address.
Analytics
We may track information such as the referring website, browser type, device used, time and date of access, and general behavioral patterns. This helps us improve our services, user experience, and understand user needs.
Forms
Forms on the platform may collect personally identifiable information such as name, age, phone number, email, and postal address. This helps us understand your requirements and recommend appropriate Deep Connection Services. We do not use this data for marketing or share it with third parties.
Telephonic & Email Communications
If you provide your phone number or email, we may contact you to understand your requirements and share relevant service information — including promotional updates unless you opt out. Contacting you may occur even if your number is registered in the “Do Not Disturb” registry.
Social Media
We may collect information when you interact with our social media accounts on platforms such as LinkedIn, Twitter, Instagram, and Facebook.
III. DATA USAGE
We will use the data provided by you to offer Deep Connection Services, share information about the services, troubleshoot, diagnose issues, process payments, reduce fraud, and protect both you and the Company.
We do not sell, trade, rent, or share your Personal Information with third parties without consent. However, we may share it with vendors and third-party service providers necessary for service delivery, such as payment gateways or logistics partners.
Payment gateways may have their own privacy policies. We recommend reviewing them to understand how your data is handled.
We may disclose your information if required by law or governmental authorities, including cases where you violate our Terms & Conditions or engage in illegal activities on the platform.
Non-Personal Information may be aggregated and used for analytics without limitation.
IV. PROTECTION OF INFORMATION
We take reasonable precautions to safeguard your Personal Information and ensure that it is not illegally accessed, sold, disclosed, altered, or destroyed. However, no method of internet transmission is completely secure. You acknowledge and accept this risk by using our website.
V. AGE OF CONSENT
By using the website, you confirm that you are at least 18 years of age, or that your child is accessing Deep Connection Services under your supervision and control.
VI. CHANGES TO OUR PRIVACY POLICY
We reserve the right to change this Privacy Policy and our Terms & Conditions at any time. You will be informed when such changes take effect.
VII. LAST UPDATED
This Privacy Policy was last updated on January 21, 2025.
